Wild-grown ingredients are sourced from nature's untamed landscapes, where they flourish without human interference. In their natural habitats, these plants face environmental challenges head-on, developing a robust profile of active compounds, including potent antioxidants, essential oils, and phytochemicals.

This natural resilience results in ingredients with unmatched purity and effectiveness. Unlike traditional organic farming, which involves controlled cultivation, wild-grown plants are a gift from the earth, embodying the raw power and vitality of nature.

Yes, natural skincare products can be highly effective. Natural ingredients have evolved alongside us and are part of our ecological heritage, making them inherently compatible with our bodies. We prioritize these ingredients for their safety and efficacy.

In contrast, many synthetic ingredients are less understood and often developed for cost-efficiency rather than long-term health benefits. By focusing on unrefined, earth-derived ingredients, we ensure our products are both effective and harmonious with your skin’s natural processes.

Synthetic preservatives in skincare can disrupt your skin's microbiome, an essential ecosystem of beneficial bacteria that protect against pathogens and maintain skin health. These preservatives indiscriminately kill both harmful and beneficial bacteria, leading to irritation and weakened skin defenses, which defeats the purpose of skincare.

At Jevie, we never use synthetic preservatives. Our microbiome-friendly products, crafted from natural ingredients, support and preserve your skin’s natural defenses while ensuring safe, effective skincare.

Categorizing skin into types like oily, dry, sensitive, or combination oversimplifies its complexity. Traditional treatments often exacerbate issues by disrupting the skin’s natural balance—for instance, products for oily skin may increase oil production, while harsh exfoliants for dry skin can cause irritation.

Our approach differs. We use natural ingredients that help maintain your skin's balance, supporting its ability to adapt to daily changes influenced by factors like weather, diet, hormones, and stress. This helps enhance your skin’s inherent resilience, promoting balanced and healthy skin across all types.

While many of our customers start to see improvements within just a few days, achieving the full benefits of our natural skincare products typically requires patience. Skin cells renew every 28 to 30 days, and observing significant changes often takes at least one full cycle.

Our products are formulated to work synergistically with your skin's natural processes, which can be gentler and more sustainable. For the best results, we recommend consistent use over several weeks, perfectly complementing our 60-day satisfaction guarantee.

To order, simply visit our website, select the product, volume size and quantity you wish to purchase, add them to your cart, and proceed to checkout by following the on-screen instructions.

Payment is handled through Shopify, which offers a seamless and secure purchasing experience. Just follow the instructions at checkout to complete your purchase.

Yes, of course. You can pause or cancel a subscription any time you want in the customer portal.

When you pre-order, you place an order just like you would for any in-stock item, selecting your preferred payment option. The key difference is that the item will be shipped to you once it becomes available in stock.

Our commitment to fresh, natural ingredients means stock can be limited. Pre-ordering ensures you secure your place in our next batch. Don't miss out – secure your product ahead of its release, and it will be dispatched to you as soon as it's ready.

Absolutely! We understand how important it is for you to get our products when they're available. If an item you want is currently out of stock, simply click the "Email Me When Available" button on the product page. Once the item is back in stock, we'll send you a notification email so you won't miss out. Make sure to provide us with your correct email address to ensure you receive the notification promptly.

We currently ship to the EU and Japan. If you require delivery to a location outside of these countries - please contact our customer service at info@jevie.skin, and we will do our best to accommodate your request.

We handle shipping through Postnord, Sagawa, UPS, FedEx, or DHL, depending on the destination and availability of the carriers.

We offer free shipping within the EU and Japan.

Delivery time is usually within 2-3 days from the date of shipping. We aim to send out all orders within 24 hours on business days.

Orders sent within the EU are sent from Sweden and includes VAT.

All orders sent within Japan are sent from Japan and includes VAT.

You will not need to pay any additional fees upon arrival.

Yes, we offer a 30-day, no-questions-asked money-back guarantee for all unopened products.

If you wish to return your unopened and unused product, please contact us to initiate the process.

To offer quick shipping times, we prioritize sending out orders as quickly as possible. If you need to make changes to your order, please contact us via info@jevie.skin as soon as possible, and we will do our best to accommodate your request.