Terms & Conditions

INTELLECTUAL PROPERTY RIGHTS

All content on this website, including but not limited to text, images, logos, designs, graphics, photographs, and software, is the property of AB Javie Sweden or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, republish, or distribute any content without the express written consent of AB Javie Sweden.

PURCHASES

If you wish to purchase any product made available through the website (“Purchase”), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your personal details, shipping address, and payment information. You represent and warrant that all information provided is accurate, complete, and current.

PRICES AND PAYMENT

All prices listed on the website include any applicable taxes within the EU and Japan. We reserve the right to change prices at any time without prior notice. Payment for your Purchase can be made through Shopify, our third-party payment processor, which supports a range of payment methods.

SHIPPING AND DELIVERY

We currently offer free shipping to the EU and Japan. Delivery times are typically 2-3 days from the date of shipping. Shipping is free within these regions, and customs and duties are included for orders shipped to the EU Japan.

RETURNS AND REFUNDS

We offer a 30-day, no-questions-asked money-back guarantee for unopened and unused products. To initiate a return, please contact our customer service. Refunds will be issued upon receipt and inspection of the returned product.

UNCLAIMED PACKAGE

Customers will be notified via email or phone of the arrival of their package at the pickup location. Packages that are not collected will be returned to the sender as unclaimed. You as a customer will then be charged.

Fee for unclaimed packages:

€ 19.9
SEK 195
DKK 149
JPY 2995
CZECH (CZK KČ) 439
BULGARIA (BGN LV.) 39
HUNGARY (HUF FT) 6990
POLAND (PLN ZŁ) 79
ROMANIA (RON LEI) 89

ERROR ON DELIVERY

If there is an issue with your delivery, such as receiving an incorrect, damaged product, or the wrong quantity, please contact our customer service immediately. Any errors must be reported within a reasonable time frame.

TRANSPORTATION DAMAGES

If you notice visible damage to the package upon delivery, please report it directly to Postnord/FedEx/UPS/DHL at the time of receipt. For any hidden damages that may have occurred during transportation, report them to Postnord/FedEx/UPS/DHL as soon as they are discovered.

INGREDIENTS & ALLERGIC REACTIONS

All product ingredient information is provided by each respective supplier. AB Javie Sweden, operating under the name “Jevie,” does not assume responsibility for any inaccuracies or omissions in the ingredient lists.

Jevie shall not be held liable for any hypersensitivity or allergic reactions that may arise due to the ingredients of the products and samples. If you are uncertain about the contents of a product or sample, please contact our customer service before using or placing an order.

CHANGES

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website.

PRIVACY POLICY

Your privacy is important to us. By using this website, you agree to the collection and use of information in accordance with our Privacy Policy. Please review our Privacy Policy for further information on how we handle your personal data.

COOKIES

Jevie uses cookies to provide a seamless and convenient shopping experience. Among other purposes, cookies enable us to manage the contents of your shopping cart and handle necessary login information. Additionally, we use cookies to measure and optimize our marketing efforts. If your web browser is set to not accept cookies, you will be unable to use our online store. If this is the case, you can easily modify your browser settings to accept cookies.

LIMITATION OF LIABILITY

In no event shall AB Javie Sweden, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.

SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

TERMINATION

We may terminate or suspend access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

WAIVER

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and AB Javie Sweden’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

ENTIRE AGREEMENT

These Terms and any policies or operating rules posted by us on this website constitute the entire agreement and understanding between you and AB Javie Sweden and govern your use of the website, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and AB Javie Sweden (including, but not limited to, any prior versions of the Terms).

APPLICABLE LAW

Swedish law shall be applicable to these terms.

For further information, see The Swedish Consumer Agency, The Act on Distance Contracts and Off-Premises Contracts, and the European Union’s page regarding joint dispute resolution http://ec.europa.eu/odr.

Corporate Organization Number: 559315-9626
AB Javie Sweden
Limhamnsvägen 100
21618 Limhamn
SWEDEN

CONTACT US

If you have any questions or concerns about these Terms and Conditions, please do not hesitate to contact us at info@jevie.skin.